Refund policy
Returns and exchanges
We want you to love your JGD gear. If something is not right, you can request an exchange or return within 7 days of delivery.
- Items must be unused, unwashed and in original condition with all tags attached.
- Exchanges for size are free. We pick up the original item and ship the new size once it reaches us.
- Sale items and items marked final sale can be exchanged for size only.
- Innerwear, socks and accessories are not returnable for hygiene reasons.
How to request
Email jaigurudeventerprises52@gmail.com with your order number and the reason for return. We will arrange a reverse pickup within 2 to 3 business days.
Refunds
Once the item passes a quality check, prepaid orders are refunded to the original payment method within 5 to 7 business days. Cash on delivery orders are refunded to your bank account or UPI ID, or as store credit if you prefer.
Damaged or wrong item
If you receive a damaged or wrong item, write to us within 48 hours of delivery with photos and we will replace it at no cost.